Course Name: Getting Unstuck: Addressing Strong Emotions and Resistance in Conflict Resolution

  • 17 Apr 2012
  • 19 Apr 2012
  • Moncton, NB

Course Name: Getting Unstuck: Addressing Strong Emotions and Resistance in Conflict Resolution

Location:

Moncton, NB

Date: April 17, 18 & 19

Description:

Strong emotions and resistance are barriers to conflict resolution. Recognizing the contribution of and effectively addressing these barriers are key to interest-based conflict and problem-solving. This course will provide people with the knowledge and skills to value, recognize, and overcome strong emotions and resistance thereby helping the parties become willing participants in win-win solutions. This course will be especially useful for managers and human resource staff who have responsibilities for workplace harmony.


What you will learn:

  • Appreciate the contribution of strong emotions and resistance to conflict
  • Identify the basic emotions and their expression
  • Identify common resistance and motivation
  • Tools for self awareness
  • Increased comfort in the midst of strong emotions (yours and theirs)
  • Communication skills to address strong emotions and resistance
  • Applying skills at each step of the Interest-Based process, including pre-meetings
  • Boundaries for creating safety and appropriate disclosure
  • Prerequisites: Introduction to Interest-Based Conflict Resolution
     

Facilitators

Julie Devon Dodd and Joan McDonald


Credit hours

21 hours credit in the Certificate in Conflict Resolution Studies


Course fee

$749/$769.  Participants enrolled in the Certificate in Conflict Resolution Studies are eligible for the reduced course fee.
 

Approved July 2006 for 3.5 credits by the Canadian Counselling Association.

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Box 123,  Halifax, NS

B3J 2M4

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