Conflict Communication Skills Toolbox

  • 10 Dec 2013
  • 9:00 AM
  • 11 Dec 2013
  • 4:30 PM
  • Saint Mary's at the World Trade Centre, 8th Floor, 1800 Argyle Street
Conflict regularly occur in organizations, workplaces and relationships. People often either overlook or are unaware of the role that they play in either contributing to,
perpetuating or indeed escalating a conflict once it has occurred. Conflict situations can often involve strong
emotions and a breakdown in effective interpersonal communication. Such situations are challenging to deal
with and individuals at all levels of an organization often are unaware of the communication skills that are the
most effective to use when dealing with a conflict or in preventing a confl ict from escalating.
This course will provide participants with the practical communication skills that are the foundation for resolving
conflicts effectively and an understanding of when they should be used.

For more information, see the attached document or visit:

CCST flyer Dec 2013.pdf

ADR Atlantic Institute

Box 123,  Halifax, NS

B3J 2M4


(ADR Atlantic operates a VIRTUAL OFFICE and does not use a telephone line -- email is the primary communications tool)

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